Shipping & Delivery
- In order to provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed
- Most orders ship within one business day
- Standard Ground U.S. Shipping (2-8 business days)
- U.S. orders will be shipped via UPS, FedEx, DHL, or U.S. Postal Service. Most packages arrive within 2-8 business days. (not a guaranteed service)
- Orders to PO Box, HI, AK, APO, FPO are shipped via USPS
FREE Standard Shipping For Orders Over $99.00
- *Free shipping offer valid for orders shipping within the 48 contiguous states.
- (The $99.00 total is calculated on the total order AFTER any promotion, coupon deductions.)
Standard FLAT RATE Shipping All Other Orders
- $7.95 charge for all U.S. orders under $99.00 (48 contiguous states).
- $9.95 charge for all U.S. orders shipping outside the 48 contiguous states (including Alaska, Hawaii, Puerto Rico, APO/FPO/DPO).
Canadian Shipments -- Special Notice
- Canadian orders delivered via Purolator with full tracking information.
- Please allow 5-10 business days for delivery.
- *Please note: Buyer/ recipient responsibility -- your order will be subject to the applicable VAT (Value Added Tax). Please check with your country or local authorities to determine the rate and amount for which you will owe, prior to or at time of delivery.
- Standard Ground U.S. Shipping (Usually, 2-8 business days)
- Delivery times may vary depending upon the items ordered.
- Times also vary depending upon whether the billing and shipping information are accurate.
- Delivery times may be delayed due to poor weather and other factors out of our control.
- You can expect delivery times to be a little slower during peak holiday seasons.
DOT Restrictions On Air Shipping
- Restricted items include: Aerosol-type products, pressurized spray cans, such as: hairspray and shaving cream.
- In compliance with DOT rules restricted items require ground-only delivery.
- FragranceEmporium.com does not ship DOT-restricted items to Alaska, Hawaii, Puerto Rico, APO/FPO/DPO or any underlying U.S. Territories.